Experimental Research Study of the Impact of Distribution Channels of Particular Categories of Spare Parts on the Vehicle Repair Time

Abstract

In today’s market reality, the information about the real time of the vehicle repair time has become an imperative of tremendous importance. In today’s market of repair services, both the service providers and customers care about the most precise determination of this time. Thus, in terms of increasing market availability to other categories of spare parts than those original ones, the process of properly defining the implementation of the repair service is becoming more and more important. The article focuses on the issue of the influence of the distribution channels of particular categories of spare parts on the vehicle repair time. Considerations are based on author’s simulations covering a comparative study of car repair periods depending on the applied category of spare parts. The purpose of the article is to answer the question, whether the applied category of spare parts in the process of the performed repair service affects the implementation of this service.