Katarzyna Nowicka


Companies managing supply chains are increasingly facing a decision to migrate or start operating in the digital world. Gaining competitive advantage by supply chain management means sharing the information as the evidence of trust between partners. Digital Supply Chains are based on technologies that enable increasing competitiveness mainly by delivering information in real time simultaneously to many supply chain partners. However the type and range of the information shared indicates the level of trust. Research results show that partners in supply chain were sharing information about inventory and transport activities. These are the main areas of competing by logistics and supply chain management. The aspect of partnership and cooperation was also raised in the research. Cloud computing had been willingly used in Supplier Relationship Management, Customer Relationship Management and Customer Service Management processes by the respondents.


trust, cloud computing, supply chain processes

Full Text:



Agarwal A., Shankar R., On‐line trust building in e‐enabled supply chain, "Supply Chain Management: An International Journal", 8 (2003)/4, pp. 324-334.

Chaffey D., Digital Business and e-commerce management. Strategy, implementation and practice, Pearson, Harlow 2015.

Christopher M. (2016), Logistics and Supply Chain Management, FT Publishing International, London 2016.

Geisberger E., Broy M., Agenda CPS – Integrierte Forschungsagenda Cyber-Physical Systems, Berlin, et al. 2012.

Harvard Business Review (2011), How the Cloud Looks from the Top: Achieving Competitive Advantage In the Age of Cloud Computing, A Harvard Business Review Analytic Services Report.

Harvard Business Review (2015), Cloud Computing Comes of Age, A Harvard Business Review Analytic Services Report.

Laeequddin M. Sahay B. S., Sahay V., Waheed K.A., Trust building in supply chain partners relationship: an integrated conceptual model, "Journal of Management Development", 31 (2012)/6, pp. 550-564.

Lambert D. M., Cooper M. C., Pagh J. D., Supply Chain Management: Implementation Issues and Research Opportunities, "The International Journal of Logistics Management", 9 (1998)/2, pp. 1-20.

Lambert D. M., Cooper, M. C., Issues in Supply Chain Management, “Industrial Marketing Management”, 29 (2000), pp. 72–74.

MacCarthy B. L., Blome C., Olhager J., Srai J.S., Zhao X., Supply chain evolution – theory, concepts and science, "International Journal of Operations and Production Management", 36 (2016)/12, pp. 1696-1718.

Mell P., Grance T., The NIST Definition of Cloud Computing. Recommendations of the National Institute of Standards and Technology, NIST Special Publication 800-145, National Institute of Standards and Technology, Gaithersburg 2011.

Michel R., The Evolution of the Digital Supply Chain, "Logistics Management", (2017)/5, p. 23.

Pfohl H-Ch., Yahsi B., Kurnaz T., The Impact of Industry 4.0 on the Supply Chain, [in:] Kersten W., Blecker T., Ringle Ch. M. (edd.) Innovations and Strategies for Logistics and Supply Chains, Business Models and Risk Management, Proceedings of the Hamburg International Conference of Logistics (HICL) 2015, pp. 31-58.

Ravindran R., Warsing Jr D. P., Supply Chain Engineering: Models and Applications, CRC Press, Boca Raton 2013.

Sherer S. A., From supply‐chain management to value network advocacy: implications for e‐supply chains, "Supply Chain Management: An International Journal", 10 (2005)/2, pp. 77-83.

Sinha P. R., Whitman L. E., Malzahn D., Methodology to mitigate supplier risk in an aerospace supply chain, "Supply Chain Management: An International Journal", 9 (2004)/2, pp. 154-68.

The Center for Global Enterprise, A Digital Supply Chains: FRONTSIDE FLIP. Building Competitive Advantage to Optimize Performance and Customer Demand, 2016 -

Verma P., Kumar V., Sharma R. R. K., Role of SMAC Stack on Competitive Advantage and Innovation with Supply Chain Performance, [in:] University of Sri Jayewardenepura, Sri Lanka, 13th International Conference on Business Management (ICBM), 2016, pp. 808-820.


  • There are currently no refbacks.