Logistic analysis of car service stations using elements of the Dempster-Shafer theory

Katarzyna Topolska

Abstract


The number of authorised and unauthorised car service stations in Poland increases as a result of the continuous increase in the number of cars. Car owners would like to obtain a high-quality but cheap car service. In this paper some logistic aspects of car service in authorised car service stations are presented, based on a sample of 204 cars. The data collected, which cover a period of three months, are analysed with the aim to identify opportunities for improving the functioning of car service stations from a technical and organisational point of view.

Keywords


replacement of subassemblies; car services; safety

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